About Telcoss

Nationwide solutions, tailored
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Years of combined experience

Five decades of industry experience, combining traditional reliability with modern waste management.

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Hour call out service

A true 24/7 call-out service, so urgent issues are handled by qualified professionals at any hour.

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Hours emergency response time

A proven emergency response measured in hours, not days.

Welcome to Telcoss

Safe & compliant
waste solutions

We’re an ISO 9001, ISO 14001 and Achilles accredited industrial and environmental services company based in the North East of England. From day-to-day site support to urgent response work, we take on the specialist, compliance-led jobs — with the right kit and a practical approach.

Foundation

Taking care of you

Our slogan first appeared on the side of a Mercedes long-wheelbase van when Tom and Lewis Southall set the company up in 2019. It still says everything about how we work.

Accreditation

ISO 9001 & ISO 14001

Quality and environmental management certified, with Achilles, UKAS and Avetta verification alongside.

Today

A fleet that answers at 3am

Vacuum tankers, DISAB units and jetting equipment on standby, 365 days a year.

Your partner across the country

Nationwide
solutions

With more than 50 years of industry experience, our expert team provides safe, compliant and reliable waste management and industrial services. Whether it’s sorting and labelling waste, tackling complex industrial cleaning, or managing routine projects, we go the extra mile to deliver the best results every time.

Our 24/7 call-out service means we’re always on hand to support you, whenever you need us.

Our story

The road
so far

From a single van in 2019 to a fleet of 26 and around 90 staff, with roughly £3.6m invested in equipment and a VelociTees Award as one of the Tees region’s fastest-growing firms along the way.

  1. 2019

    Where it started

    Founded on 5 April 2019 at Kirkleatham Business Park by Tom & Lewis Southall, with a team of two.

  2. 2020

    The first truck

    August 2020 brought the first vehicle — a liquid-ring 10,000 psi jetting unit.

  3. 2021

    Move to Wilton

    December 2021 — relocated to the Wilton site, now 18 staff.

  4. 2022

    Northumbrian Water framework

    November 2022 — awarded a seven-year framework contract with Northumbrian Water.

  5. 2023

    Recognised in the region

    Nominated for Best Small Business at the 2023 North East Business Awards.

  6. 2026

    Middlesbrough FC partnership

    2026 — became a principal partner of Middlesbrough Football Club, a three-year agreement.

  7. 2026

    Where we are now

    2026 — 26 vehicles and 90 staff, and still growing.

Our values

What we hold to

01

HSEQ

Health, safety, environmental responsibility and quality in everything we do — protecting people, minimising environmental impact, and meeting the highest industry standards.

02

Professionalism

A consistent display of high-quality skills and knowledge, applied to every task for reliable, efficient outcomes.

03

Integrity

Honesty, ethics and transparency in all our actions and decisions.

04

Accountability

Full responsibility for our actions and the outcomes of our performance, with continuous improvement throughout.

05

Respect

Treating everyone fairly and with respect, regardless of position, background or beliefs.

Health & safety

Nobody goes
home worse off

HSEQ is the first of our five values, not an afterthought. We prioritise health, safety, environmental responsibility and quality in everything we do — ensuring our services protect people, minimise environmental impact, and consistently meet the highest industry standards.

Accredited

ISO 9001 for quality management and ISO 14001 for environmental management, alongside UKAS, Achilles and Avetta.

Trained

Confined Space Entry, Safety Passport and Accredited HPWJ across the team.

Led

A dedicated Health, Safety & Environmental Manager.

Precise

We prioritise precision and safety, ensuring all operations are conducted efficiently and adhere to industry standards.

Employee training

Trained
and certified

Our industrial blasting services, powered by cutting-edge equipment and skilled technicians, remove rust, paint and coatings — leaving clean, smooth surfaces. We prioritise precision and safety, ensuring all operations are conducted efficiently and adhere to industry standards.

  • Confined Space Entry
  • Safety Passport
  • Accredited HPWJ
Our team

The people

Tom Southall
Tom SouthallManaging Director
Brian McGough
Brian McGoughGeneral Manager
Alan Standing
Alan StandingOperations Manager
Emma Southall
Emma SouthallFinance Director
Lewis Southall
Lewis SouthallSales Manager
Danny Richardson
Danny RichardsonBusiness Development Manager
Andy Rogers
Andy RogersProject Manager
Graham Solomon
Graham SolomonOperations Director
Ethan Southall
Ethan SouthallTransport Manager
Hayden Speight
Hayden SpeightContract Manager NWL
Hayley Harrison
Hayley HarrisonOffice Manager
Sophie Ludford
Sophie LudfordOffice Administrator
David D
David DorobantContract Manager
Dominique Rowling
Dominique RowlingOffice Manager
Wendy Morten
Wendy MortenHR Manager
Sponsorship

Proud to back
our region

Telcoss and Middlesbrough Football Club
Premium Partner & Shirt Sponsor

Middlesbrough
Football Club

Telcoss is a proud Premium Partner and official shirt sponsor of Middlesbrough Football Club — one of the region’s most recognised names in professional sport. For a Teesside business built on local roots, putting the Telcoss name on the shirt of the club at the heart of our community is a landmark moment, and one we’re immensely proud of.

It’s a partnership that reaches supporters across the North East and beyond, week in, week out — and a statement of how far the company has come since a single van in 2019.

Telcoss and Redcar Athletic FC
Grassroots

Redcar Athletic FC

Telcoss also sponsors Redcar Athletic, the Northern League club that has since won promotion to the Northern Premier League for the first time in its history, with the Telcoss logo on the home and away kits. The tie runs deep — the Southall family have been involved since the 1990s, when the club was Teesside Athletic, Lewis and Ethan as players and Tom as a coach.

“This is more than just a sponsorship — it’s a partnership rooted in shared values and local pride.”Tom Southall, Managing Director

Sustainability

Responsible
by default

Repurpose and recycle wherever possible — no landfill.

Waste is sorted and recovered wherever it can be, with reuse and recycling favoured over disposal. We hold ISO 14001 accreditation and manage waste responsibly to maintain a safe and sustainable working environment.

“Telcoss are an exceptionally reliable and professional company. They consistently go above and beyond to deliver outstanding results, making them a highly trusted”
Mark Kasper · Enva

Let us take care of you

Telcoss, taking care of you.